decision-making

The Disproportion of Theory to Knowledge

A Disproportion of Theory to Knowledge Means Speculation and Guessing Thinking of the missing Malaysian Airlines flight MH370, it certainly is true. Much speculation but few facts.  I waited more than two weeks to make this post, first hoping that there would be a happy conclusion to the disappearance, and then hoping simply for some …

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Trust your Numbers

Trust your numbers, but never trust your gut. Always trust your numbers. Never trust your gut. Those are the words of Daniel Kahneman, the economics Nobel laureate. In an video interview series with Inc. Magazine’s Editor in Chief, Eric Schurenberg,  Kahneman tells us that experts tend to be overconfident, and make predictions without enough information. We are …

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Pick the Right Customer

Pick the right customer with your data? In the March 2014 issue of the Harvard Business Review (HBR), Robert Simons,  the Charles M. Williams Professor of Business Administration at Harvard Business School, writes that organizations need to identify their primary customer type, and focus their business delivery there. With the right subscription you can read the …

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Complicating Factors

These four complicating factors will challenge even the best decision-makers What are these complicating factors, and what should you do about them? Way back in October, I examined the Harvard Business Review (HBR) article  “Deciding How to Decide” on page 63 of the November 2013 issue, written by Hugh Courtney, Dan Lovallo, and Carmina Clarke. Look at …

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