data quality

Client Sheryll Law

Data Credibility

Information Confidence or Data Credibility? Data Credibility or Information Confidence, take your pick. It doesn’t matter. What does matter is that Thomas C. Redman, Ph.D. has written a timely article on data credibility, now available in the December 2013 Harvard Business Review (HBR). If you have an online subscription, you can read it here. Also have […]

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Bad Data is a Social Disease of Business – Part 1

Your organization’s bad data is a social disease easily passed to your business partners and stakeholders With 200 completed responses in our “Poor Data Quality – Negative Business Outcomes” survey, run in conjunction with The Robert Frances Group, the IBM InfoGovernance Community, and Chaordix, it is safe to say that bad data is a social

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Causes of Poor Data Quality – Business and IT Perspectives

Did Business and IT Executives see the causes of poor data quality the same way? Our survey investigating the causes of poor data quality leading to negative business outcomes has been in flight for four weeks now. You can read about our first survey insights here, and the survey launch here. I’m running this survey

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Customer-Related Data Quality Issues Cause Pain

Customer-Related Data Quality Pain in Early Survey Results We have an early yet strong indication of customer-related data quality issues across the full size range of organizations responding to our Poor Data Quality Survey. While there are many other areas of inquiry within our survey, I’ve selected customer data quality for this review because of its

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Poor Business Outcomes from Poor Data Quality?

Are poor business outcomes linked to poor data quality? If so, how do you ask the questions that deliver useful insights? At least one data-wise enterprise architect believes that some poor business outcomes are linked to poor data quality. Our recent interview with this practitioner, who shall go nameless, revealed support for our thesis, and

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