Get the right content… “If people are to be expected to put up with turning on a computer to read a screen, they must be rewarded with deep and extremely up-to-date information that they can explore at will. They need to have audio, and possibly video. They need an opportunity for personal involvement that goes […]
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A Disproportion of Theory to Knowledge Means Speculation and Guessing Thinking of the missing Malaysian Airlines flight MH370, it certainly is true. Much speculation but few facts. I waited more than two weeks to make this post, first hoping that there would be a happy conclusion to the disappearance, and then hoping simply for some
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Have you been robbed on the last mile of sales? It is a fair question, whether you are the seller or the customer. OK, so what is the last mile of sales? I didn’t find an official definition, so I’m borrowing the concept from “the last mile of finance” between balance sheet and 10-k, and the
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These four complicating factors will challenge even the best decision-makers What are these complicating factors, and what should you do about them? Way back in October, I examined the Harvard Business Review (HBR) article “Deciding How to Decide” on page 63 of the November 2013 issue, written by Hugh Courtney, Dan Lovallo, and Carmina Clarke. Look at
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Have you Prepared your Data Quality Baseline? Has your organization planned a data quality initiative for 2014? If so, have you prepared your 2013 data quality baseline? Data quality initiatives are great if they produce measurable results. How do you measure the results of a data quality initiative? By preparing a data quality baseline before
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Yes, Even You Can Make Smart Decisions Last post, I told you about the Harvard Business Review (HBR) article written by Hugh Courtney, Dan Lovallo, and Carmina Clarke. You will find “Deciding How to Decide” on page 63 of the November 2013 issue. According to the authors, “Senior Managers are paid to make tough decisions.”
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It’s a Good Question! How do you make smarter decisions? According to Hugh Courtney, Dan Lovallo, and Carmina Clarke, authors of the Harvard Business Review (HBR) article “Deciding How to Decide” on page 63 of the November 2013 issue, “Senior Managers are paid to make tough decisions.” You might remember Dan Lovallo as a co-author
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As the consulting industry changes will you be the disrupter, not the disrupted? Will you be the disrupter, not the disrupted? This is the question that came to mind as I read Consulting on the Cusp of Disruption, by Clayton M. Christensen, Dina Wang, and Derek van Bever, in the October 2013 issue of the
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Have the results of decision-making bias ever come back to bite you? Decision-making bias exists and is challenging to eliminate! In my last post, I discussed the thesis put forward by Nobel Laureate Daniel Kahneman and co-authors Dan Lovallo, and Olivier Sibony in their June 2011 Harvard Business Review (HBR) article entitled “Before You Make
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Are poor business outcomes linked to poor data quality? If so, how do you ask the questions that deliver useful insights? At least one data-wise enterprise architect believes that some poor business outcomes are linked to poor data quality. Our recent interview with this practitioner, who shall go nameless, revealed support for our thesis, and
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